Document Processing

Understanding how Platted processes documents helps you work more effectively with the system.

Processing Pipeline

Each document goes through several stages:

1. Upload

The document file is securely uploaded and stored.

2. Text Extraction

Text is extracted from the document using OCR (Optical Character Recognition) for scanned documents or direct extraction for digital PDFs.

3. Classification

AI analyzes the document to determine:

  • Document type (Deed, Mortgage, Lien, etc.)
  • Document category (Exam or Supporting)
  • Confidence level

4. Data Extraction

AI extracts key information:

  • Parties - Grantors, grantees, borrowers, lenders
  • Recording Info - Instrument number, book/page, recording date
  • Legal Description - Property identification
  • Dates - Execution date, effective date
  • Amounts - Consideration, loan amounts

5. Matter Identification

The system identifies matters (chain of title entries) from the extracted data.

Processing Status

Documents show their processing status:

StatusMeaning
UploadingFile is being transferred
ProcessingAI is analyzing the document
ClassifiedType has been determined
ExtractedData has been pulled
ReviewNeeds manual review
CompleteProcessing finished
ErrorProcessing failed

Confidence Scores

The system assigns confidence scores to extractions:

  • High (85%+) - Automatic acceptance
  • Medium (50-84%) - May need review
  • Low (under 50%) - Requires manual review

Low confidence items appear in the Review Queue.

Retry Processing

If a document fails to process:

  1. Click the document row
  2. Click Retry Processing
  3. The document re-enters the pipeline

Split Document Detection

If a document contains multiple distinct records (e.g., a deed and its associated affidavit), the system may flag it for splitting. You'll be prompted to confirm whether to treat it as separate documents.